Is a surgery in your pet's future? If it is, you probably have a few questions about pre- and post-surgery care. Paying close attention to care recommendations will help you ensure that the surger ...View Article
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We value our clients' experience at Lifetime Pet Care Practice. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
"They made our extremely anxious dog very comfortable during her visit, including getting down to her level when she was on the floor. Dr. Radnic & his staff did a very thorough exam and followed up with Pepper's Senior Panel lab results the same day."
- Sandi M.
"We have been going to Lifetime Pet Care Practice since our Mischief was a puppy. I have never had a pet that loved to go to see the veterinarian before. We are always greeted with such kindness and truly enjoy each visit."
- Kelly E.
"Great service. Professional environment and staff. Clean. Staff very attentive towards Elijah."
- Alfred F.
"You are the best. The reason is that you have the best doctor there, Zoran Radnic and that is why Luna travels 3 hours there and back to Vancouver just to see him."
“You treat us with respect. Also Miracle is treated very well. You are all very pleasant and listen to our concerns about Miracle. You answer questions in a way that are easily understood by us. You are very thorough. Miracle says thank you!"
- Bobbi B.
“Thank you so much for the great care shown to Hana. She is back, feeling like her old self!”
- Sue V.
"It's not easy to find a good bunny vet. The doctor was gentle but effective and addressed all my concerns. The follow-up was great and made us feel well cared for."
"The staff is friendly and knowledgeable. The service is always good."
- H. W.
"When our family cat , Phoebe was ill we didn’t hesitate to take her to Lifetime Pet Care Practice as this was our first point of contact for her when she was a kitten. At 12 years old, Phoebe was diagnosed with kidney failure; it was devastating news for our family.
From our initial consultation/examination, Dr. Natasha (and staff) clearly and gently explained what was happening to Phoebe and what steps we could take to figure out what was going on with her from there, the best course of action. When the test results came back we were contacted quickly and Dr. Natasha made recommendations on how we might want to proceed. We’ve put a plan together for Phoebe and I’m happy to report that she is responding well to her treatments and changes to diet that Dr. Natasha had suggested. It is a huge relief for our family to know that we have such wonderful support for her and us! I’m still overwhelmed at the amount of kindness and compassion we received whenever Phoebe is brought in for check-ups. I’m sure she knows that she is in good hands. I haven’t hesitated to recommend Lifetime Pet Care to my friends, neighbors and family. Every day Phoebe is with us, is truly a gift.”
- K. Family
"Our daughter was very comfortable bringing Pepper in without us and was very happy with Dr. Grundy's diagnosis. Going on vacation when you have furbabies can be worrisome but Pepper received great care and was back to herself by the time we got home!"
- Sandi M.
“Because Lifetime is the sister clinic to the clinic we normally go to (Kennedy Heights Animal and Bird Hospital) we knew most of the staff - which is very helpful when you have a dog who is skittish around vet clinics. They treated us like family and were wonderful to us and our dog.”
- Susan T.
"Very caring, professional staff."
"I love how both vets and the entire practice staff make you feel like your pet is also their loved furbaby. Everyone goes above and beyond their job... you don't find service like this anymore."
- Shannon D.